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Hello, my name is Thomas Garcia. I am a Studio Art student at the University of Central Florida pursuing a Bachelor of Arts degree with a passion for ceramics and creative design. With nearly five years of customer service experience, I have developed strong communication, problem-solving, and product knowledge skills while consistently providing excellent service to customers. After graduation, I plan to open my own ceramics studio. I am eager to apply my creativity, attention to detail, and customer-focused mindset to create meaningful artwork that meets clients' needs and exceeds their expectations.
WORK EXPERIENCE
Publix-Fort Myers,Orlando FL
Cashier, Produce, Grocery (GRS), Meat Clerk,
October 2021 - Present
Deliver exceptional customer service by welcoming and assisting customers across all departments, answering questions, and ensuring a positive shopping experience. Understanding of supply and demand at the store level. Managing inventory, building planograms, and collaborating with team members and adapting to multiple roles as a cross-trained associate to maintain smooth store operations at Publix. Maintaining the standard level of presentation expected of all Publix locations.
RTA (Verizon 5G), Fort Myers, FL
Door-to-door salesman June 2024 - August 2024
Leveraged strong product knowledge to assess customer needs, recommend tailored solutions,and drive sales. Engaged customers through friendly, conversational interactions to build rapport, ensure comfort, and close purchases.
Journeys-Estero, FL
Sales Associate August 2021 - November 2021
Welcomed customers into the store and delivered attentive, personalized service by identifying needs and guiding product selection, particularly in footwear. Retrieved requested items in sizes, facilitated purchase decisions, and completed transactions accurately while meeting all sales and operational requirements.
SKILLS
Communication, Money handling, Organization, Problem-solving, Time management, Leadership, Microsoft Word, PowerPoint, and Excel. Adobe softwares.
AWARDS
Art Fest under 20, Fort Myers, Florida. First-place prize in 3D art. February 2023
LAEA art show April, 2023, 2nd place, 3D design
EDUCATION
University of Central Florida, Orlando, FL
Bachelor of Arts, Studio Track May 2027
Specialization in ceramics
GPA-2.5
Estero High School Estero, FL
High School Diploma December 2023
GPA-3.5
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